You are organised, respectful and your service was very professional. Your sample collection was very professional. I was ease throughout the process. It was a pleasure doing business with you. Stay safe
It was an easy and quick turnaround of a test in my personal observation. Great job
Service was excellent. Professional. Clearly Explained what was going to happen and how it would feel. Only hiccup was system timed out and I didn't get a receipt which I need for employer reimbursement,
Easy, efficient, effective....express!
They made me feel so comfortable and at ease. They were very friendly.
Great curb side service. Great ladies. No pain super simple. All done in less than a minute. Thanks for being there for us. It matters!⚘
Amazing!!! Very professional sweet young ladies did the covid swab right from my truck. 4 different swabs in less than 30 seconds. Made me feel very comfortable. Thanks for being there for us.⚘
Test was easy and quick.
perfect...thanks for the service
Staff was extremely professional and accommodating. Made the process as easy as possible for my crew and I.
Quick and easy. Very friendly staff.
The actual process of collecting was easy. I paid 295$ to get myvredults in 24hrs and they never came. I am extremely disappointed .
Quick and easy. Professional Staff. Fast results. Worth the money.
There was no wait time and it was fast and simple.
It was fast and convienient
Super quick & easy. They have everything all ready for you takes like 2 minutes and the test is really only a slight discomfort nothing to be afraid of. Also super safe and hygienic.
fast test result turn around and the process of taking the sample was very fast. They were also very friendly.
You did great! Please let me know when Hawaii is accepting your covid test results.
Quick & completely painless. The person taking my test was kind, informative, and patient.
Very quick and painless. The women doing the test was so great and alleviated my anxiety.
Quick and just tickles!
I needed to have a COVID test prior to surgery and I have been so scared because of all the videos I’ve seen of the test being administered. While it wasn’t the most pleasant thing in the world, the lab technician was very nice and reassuring and didn’t make me feel dumb for being a baby!
Courteous and efficient!
Testing was very easy and fast
Very fast service and doesn’t hurt at all.
Quick and easy! Couldn’t ask for a better process than Stem Express has set up.
Excellent experience! Friendly caring staff, no discomfort--So easy. :)
I received the results sooner then i expected. Great service thank you!
Great, quick and easy, tickles the nose.
Efficient, fast, zero wait time, keep up the good work and thank you for being in the front lines.
5 stars. both nurses we very kind and efficient. great place to get a covid-19 test.
Quick, easy and friendly! Great service!
Process was quick and easy and the staff was polite and professional.
Five star services , smooth and professional too.
The test did not hurt one bit but it didn’t tickle a little
Good. I was in and out very fast.
Everyone was very helpful and nice. Made the appointment easy and low stress.
Efficient, polite, safe and effective.
Unfortunately this is the second time I’ve had to use them in three months. But that being said the service is great,The staff is friendly and it is quick and efficient
Fast and efficient
Taking test was fast. Waiting for results to come.
Quick and easy.
The personnel on duty were very friendly. Confirmed my information quickly. Explained the test clearly and executed it quickly. I would recommend anyone who has to do this go to Stemexpress.
Super easy and was in and out in only a few minutes
Fast and Easy. Nice front end staff. Now awaiting to see if STEM will hit the 24-72hr commitment for results.
It was easy peasy! No wait. I hope i get the results in 24 hrs. - nurses said 24-72 hrs. I paid to have it done here because I understood they were getting results faster. So i hope that is the case.
Super friendly, fast and painless. All around great service!
Very easy. The Staff was friendly and professional.
Very efficient, quick and polite.
Fast and super easy
Very fast and efficient.
Fast and easy
It was simple, easy and quick.
Excellent caring quick service
Hello, I have my fly today and I need my results (covid 19 Test) Thank you Nury del Carmen Diaz de Mercado
Nurses are very professional with their work
Nurses that doing the drive through test are very helpful and professionals
Best service fast work
Sample taking for COVID 19 test and all things we’re standard , nice and professional
Quick, efficient, professional.
The experience was quick and effortless
GREAT !! AND WHEN U HAVE QUESTION THEY HAD ALL THE ANSWER GREAT PEOPLE
Very quick and efficient.
They were professional and efficient.
Efficient and Professional
Fast and easy! The staff were awesome
It was quick and went well
The process was awesome
I was really nervous after hearing friend's horror stories about the COVID test process. The team at StemExpress are pros! The entire process from check in to nose/throat swab was swift and painless. I can't ask for anything more.
The sweetest staff! Such a professional, efficient and friendly place to have this done.
Service was easy, staff was great!
Fast. Clean very friendly ladies.
The two young ladies were awesome. They were quick and knew what they were doing. Thank you for such awesome customer service.
Absolutely amazing helpful people went out of their way to help me get my test great job.
Super fast and great people
Fast, efficient, caring. Thank you!
Great, fast and efficient.
Excellent easy convenient
Very easy. The ladies working were very nice.
Its was okay
Great service would highly recommend.
fast and easy
Professional and virtually pain free. Fast.
The whole staff were cordial and friendly, I would highly recommend the StemExpress
5 star service Very profesional
Well organized and efficient!
The lady that took my info was so helpful and ubderstanding. The girl who took my test was great too. All around great experience
Quick and easy. No miss, no fuss. Test was simple and painless.
Fast, easy and friendly.
Crew are nice and awesome!!
Excellent and fast service!
Professional, organized, clean, friendly and informative.
Friendly and professional. great experience.
Horrible - waited the 72 hours - no results were sent to me. Called their phone & the mailbox was full - I couldn’t leave a message. Nobody answers their phone - beyond frustrating. I’m supposed to fly in 2 days to see family - honestly don’t know if I should go without results. They suck!!!!
Great service and very easy
fast more comfortatble
Super quick and efficient. Staff were friendly and very professional.
Fast friendly and efficient! Seamless experience. And it was not painful at all
Convenient service. Friendly, professional personel. Overall, positive experience.
Fast , painless and curtious.
I appreciate how quick and convenient it was!
Very smooth and easy! Personnel were friendly.
The process was fast and easy. Everyone was friendly and professional.
Took under 5 minutes
While I thought the tests were done professionally and promptly, I am still waiting for the results of the tests past 72 hours. Folayan
Quick and efficient testing site. Personnel was pleasant. I was prepared to pay for the testing, but it would have been nice to have the pricing posted on the website. If pricing was posted on the website, I didn't see it.
That was easy No problem. It did not hurt at all
Very fast, understandable and patient
The attendants (nurses), were friendly & nice but professional. It was a very easy experience.
addendum to original post. NOT 5 stars for sure but I overlooked the default star system. Please see comment before. Should not even be one star!
Horrible! When my husband talked to he head of the dept, he was told 48 hours results. When we were tested, they said 72 hours. WE emphasized the urgency as we were scheduled for an overseas flight that required negative results with less than 72 hours before boarding. In the end, we NEVER received results! Asking for a full refund!
Horrible! I called and talked to the head of the department who confirmed we would have the results within 48 hours. Arrived at test station, did the test and they said 72 hours. We were scheduled on a flight overseas that required negative results with less than 72 hours. in the end, we NEVER received the results! Asking for a full refund!
Covid drive up test. Fast and easy. No complaints.
Great experience. In and out in less than 5 minutes. Very impressed with the professionals doing the job
Fast, simple experience with results in a few hours.
Much Less invasive test. Nicest people and happy to have safe human interaction. 100% approval!
Very nice and fast
Was quick and painless!
Very easy and great nurses!
It was as pleasant as it could be! They do a good job
Very professional experience 👏
Excellent, very nice and straight to the point. It was also really quick and easy. The area was clean and easy to follow directions. Thank you ladies for all of your hard work.
Professional and courteous
Fast & easy
This is stupid report. You pay 150 dollars for what for a quality report and to explicitly say covid-19 is negative other reports say that clearly. In StemExpress report it just says "Undetected" and in brackets it says (Does not rule out covid-19) not "NEGATIVE". "Undetected" (Does not rule out covid-19) are you kidding me, why did I pay $150 if does not rule out covid-19? How can I travel internationally with this report with any confidence that I wont be quarantined as soon as they see "UNDETECTED" (Does not rule out covid-19). Don't waste your time and money just go to CVS or Walgreens and it is free and you get a pretty report
Professional, polite, painless!!
Very fast and efficient. We will see what my results yield! They were professional and fun at the same time.
Friendly, Fast and overall positive (lol) experience. Thank you!
Fast and efficent. Thank you
The lab texts were extremely careful and kind
Very Easy It took Just couple of Mins to finish the process Than q for helping US in a very quick way.
Very Easy It took Just couple of Mins to finish the process Than q for helping US in a very quick way.
Amazing ladies! So friendly.
Very fast and not uncomfortable at all. Friendly staff
Very efficient and friendly staff
Amazing and SOOOOO efficient!
Easy ! Drive through was quick
Very easy! It was quick and the gals there were really nice! Now just hoping that we get the results back before our trip!!!
It was easy and quick. One suggestion. There are several building with the address of 1733 and I parked in front of one building in a spot designated for testing. I called the number repeatedly on the posted sign with no answer. I finally saw people walking over to the other building and drove there. I little bit confusing. Other than that, I would recommend it.
Very kind and professional
It’s been over 72 hours and no results
The ladies at the drive through were really nice and professional. They made me feel at ease during this process.
I got a test with my wife on Thursday morning. She got her results on Thursday. It is now Saturday the 12th and I still do not have my results. So, not impressed for $150.00. Each.
Quick, easy, painless and the staff were very professional! Thank you!!
Nice staff. Went much better than I was expecting after all the horror stories I’ve heard
quick, easy, and they were very nice and friendly. Very efficient.
Very courteous and professional. Quick and easy testing.
Very quick and painless.
Easy, very kind service with a super quick response time!
Good, quick and easy.
Fast efficient and super friendly. The staff was great and it only took seconds to complete
Absolute on point execution or account set up, booking appointments and testing our employees - thank you so much!
It's been five days and I haven't received results? It was a holiday weekend, but others in my have and they tested the same day.
2nd time using them and great experience with on time scheduling and prompt results turnaround--24 hours!
Quick, efficient, professional! Results came quickly!
Fast and efficient exam.
Very courteous professional staff . Could not ask for better! Thank you!
Staff was friendly! It was quick, fast, and easy to go through the process. :)
Friendly, easy, and fast.
Had a great experience. The people working there were very helpful and friendly
It was quick painless & the girls were super
I wish my D.R. appt. were the same. fast,easy and hassel free. Great job for what you are doing.
Fast quick staff friendly
We felt relaxed because they were calm and explained the process so we would stay calm. Thank you!
It was fast and easy.
Piece of cake, would highly recommend. Clean and efficient. Well done
Fast and easy
Quick, easy, on time, with fast (next day) results.
Fast and easy waiting for result🤔
Professional and efficient
Professional and efficient.
The screening people were very nice. I was a little frustrated because I pulled up to the address and didn’t see the drive through. I parked in a location labeled COVID testing and called the number. No one answered for 15 min. When I was about to drive away I saw the drive through at the next building over.
I did not believe Your positive results that you gave me so I test it again at Rideout and now I’m negative can you explain that
Quick and easy. Thanks!
fast and quick got results back in 24 hours
Setting up an appointment was easy but payment was difficult and expensive if you're not covered by your employer. It'd be better if payment was done before the testing happens. Change the website to include payment options and avoid having to interact with people in person. Especially people who interact with other possibly infected all day.
The location was easy to find, there has been no unreasonable wait time, the line moved when there was a line, the nurses were professional and quick. I have been surprisingly pleased with the experience and happy with results.
Very friendly. Got me in quickly. Even through the mask you could tell the had a smile on their faces. Very pleased.
The service was very fast and efficient. Although I do think that they should take the time to show the sealed envelope with the sample in it and the name on it.
Quick and easy covid test painless
My appointment was for Thursday, August 27th at 10am. I showed up and was told that they were closed that day. A kind soul fit me in. Painless. Thank you.
The staff I had contact with over the phone, in person and through e-mail, were polite, helpful, and understanding. They answered all of my questions. Thank you for helping me feel at ease.
Fast, friendly & professional
Easy, convenient and friendly
Organized, simple, painless, fast. Thank you!
Quick, easy & pain free! If you need a covid test, I highly recommend Stem Express!
Fast, easy and staff was professional and kind.
So fast and easy and not a large swab at all- didn’t go up far at all. Don’t be afraid of it!
I had a very smooth experience with StemExpress! I signed up online and then used my medical reimbursement card to pay the $149 testing fee. I found the Folsom, CA location without a hitch and drove up to the white pop up tent. Both staff members greeted me with kindness and checked me in while I sat in the car. The nurse performed my test by inserting each nostril with a swab, and also got swab sample from my throat. It was over and done with so quickly and now I wait for my results within 72 hours. Very impressed with the entire process...I highly recommend this StemExpress Drive-thru Covid test!!! 🌟🌟🌟🌟🌟
The testing facility provided me excellent and expeditious COVID-19 test. The testing technicians were courteous and efficient.
Very quick and easy way to get a COVID 19 test. Staff were very firendly.
Was very quick and easy! I was informed results would be provided via email within 3-4 days.
Fast and efficient
Very professional and efficient.
Quick and easy! The two ladies who assisted were excellent. Thanks!
Fast, easy, and painless!
This is my second review as I need the PCR for travel. Thank you for accommodating me before my appointment time very nice of the team.
Was a painless, easy, fast process. The group that helped me was friendly and professional.
Everyone was very friendly! Really quick drive-thru, no problems 😄
Was a painless, easy, fast process. The group that helped me was very professional.
Wonderful experience. Quick & easy. The staff was wonderful. A special thank you to Nikki Sims for being so knowledgeable.
Courteous, professional, quick. Zero complaints!
Very good service, nice people
Quick & polite
Fast and easy process. Staff was friendly.
Easy and efficient
It was painless and fast great good stemExpress
Fast and effortless.
Very easy and nice
I got a covid test on Wednesday and the people that did the screening for drive by were very nice and professional. Got the results by email back for me but not my daughter. We both did the test. Wondering if I will get her results tomorrow on a Saturday or will I have to wait.l til Monday. I was hoping they would be sent at the same time or at least same day? Thank you
Super fast, easy and professional.
Quick and Painless!
Quick and easy
Quick and easy!
The staff were excellent, calm and friendly. I will definitely and have already recommend your testing site
Wonderful & Efficient!
Excellent as usual. Thank You!
Great Service Thanks
Great service would do it again.
The process was easy, and short. Got in and out in less than 5 minutes. The nurses were very nice, and helpful. 5 stars thank you!
Fast, clean, friendly and professional
I came by today for my second test & once again, they were so nice! With everything going on in the world right now, it’s so comforting to have kind & understanding people to interact with!!! Thank you again!!! 🤗
Fast and painless. The team is friendly and nice. Great experience.
Very professional and I felt safe. The procedure was gentle
Very helpful and professional !
Testing was fast and easy with very little discomfort. Results were back in about 8 hours. Great service!
quick and easy, friendly staff!
Was very fast and not as uncomfortable as expected. Technician did a great job and was very nice.
Quick, easy, convenient. Thanks for providing the service
Once again our experience was stellar.
Fast and affective
They were very professional, nice and efficient. Came early for my appointment. They took me right in did my tests and away I went. Easy as pie!
Quick and easy! Staff was very friendly and helpful in explaining the testing process.
Very quick and had no problems!
So fast and easy! The staff was super friendly.
Easy to book the appointment, drove right up and the staff was great!!
It was fast and no wait at all!
Super fast and easy. Didn’t feel a thing
They were right on time, very fast, and very nice. I thought it was a great experience. I would recommend for sure.
The testing experience was top notch. Fast and efficient.
Very happy with the service thank you so much !!
Very professional and quick. Great turn around time for results, and does not matter if you have symptoms or not!
The service was fast and friendly. The lady giving the test was very nice and made things clear. I appreciate it. Thank you
Very Professional staff, it was so quick and very easy
Fast friendly staff, it wasn’t painful this time
Very good service nice personnel
Fast and friendly service.
Very friendly, fast and efficient. Thank you.
Very friendly and courteous staff.
This place has been amazing. Friendly staff. Very professional. Quick results about 24 hours.
5 star experience . Thank you for the professional Job
Excellent service really fast
Awesome Customer Service! My appt was scheduled for 1:25pm got there at 12pm asked if I could be tested now, the gentleman said certainly advised I pull into the drive-thru area and the oh so talented Raven handled my swab painlessly ! Def a good go especially with guaranteed results within 48-72hrs
quick and easy, lets hope the results come quick as well
one of the three people was not wearing a mask (it was hanging off of her ear). NOT GOOD!
Super easy to register, friendly quick service, test results back in just a little over 24 hours!
Very fast and painless. This was my second COVID test because the Minute Clinic’s results still haven’t come in after eight days. Thank you StemExpress!
Great staff. Went easy on the nostrils. Professional service!
fast friendly and professional
Servive was friendly, fast, but the person taking the test made me bleed. It was painful.
Great and friendly staff!
Fast and clean
Very professional staff. It was quick and nice that everything was done from my vehicle. I was very happy with my service with StemExpress.
Great friendly technicians, and quick
Super friendly and professional
Very kind and very easy
Fast service and friendly staff.
Professional and efficient.
Excellent! This was my second test. My insurance provider was not able to get a throat swab. But here it was not a problem! Fear of testing is gone now.
Great experience. Fast, and painless
Very good! Tears but no pain!
The guy upfront was amazing and really nice. The girl performing the test nice and very fast! I wish I got both of the names of these awesome employees! Thank you both so much!!!!
Easy and quick. Thanks!
Amazing process. Quick, informational, efficient. Barely got the car out of gear before I was on my way. Two tech team rivaled a NASCAR pit crew. Hoping the 48hr turnaround time is correct.Thanks
Very painful. She was clearly new. Needed additional training seemed like she didn't know what she was doing.
Quick. Seemed a little unorganized today. Maybe she was new. I wish they could do a no contact instead of me using a pen and signing the credit card machine. No sanitizer in sight.
The staff are friendly and nice. They know what they are doing.
quick and easy
Great technicians! I was treated very gently and the process was fast and clean.
Fast and painless (in all of the ways).
Very easy and organized process. The technician had a good touch for thorough, but not invasive, procedures.
Very quick and professional
In and out ! So quick.
The whole process was quick and easy. The staff that took the samplings were very professional. Overall a very good experience. thanks.
Was a quick and great friendly staff.
Went very well and impressed with the results posted in two days.
Fast and easy
The testing process was fast and easy. I did not experience any pain or discomfort.
VERY PROFESSIONAL AWESOME SERVICE
Staff was friendly and understanding.
Not sure if the staff was actually a MD or OD. But the young lady who performed the COVID-19 swab on me at 12:15 p.m. could use additional training, in areas of sensitivity and attention to details!
Great experience! The process was quick and easy.
Very fast and professional not to mention convenient.
The employees were very nice, courteous and professional. they seemed to really care about their job and the people they are helping.
The process was quick, hygienic, and painless. The techs were professional and kind.
It was quick and easy, it tickled a little but that was all. The technicians were very pleasant, gentle and patient. Overall a non-stressful experience.
Process was quick and easy and painless. Technicians were both very pleasant.
My experience was very good. The technician was professional, pleasant and fast. I heard from others that it was painful, but for me it was only uncomfortable.
I was worried for nothing. Thank you! :)
Very easy process. In and completed with no issues. Thank you
Incredibly professional. Calming demeanor and very helpful.
Pulling up I was very nervous. The girls who names I didn’t catch unfortunately did amazing. I highly recommend
ouch! I've had the test before but that was pretty painful. I'm sure you hear that all the time. Otherwise, it was well organized and quick!
The nurses were very kind and professional, thank you for coming all the way out for the testing!
Easy and fast.
Really friendly staff, extremely polite and explained the procedure clearly!
Thank you for your fast and efficient service!
Quick and easy
You're doing a great job! Thanks again
Fantastic. Easy fast and the testers are very nice.
Excellent service, fast, good communications
***** very good services
I've had the test twice. The first time was very painful, the second time I could barely tell the technician took the sample. This was two different technicians If it's not necessary for this to be painful then is it merely a training issue? I've asked around and everyone I've talked to confirms that it's one specific technician and not the other. Could something please be done if this is going to happen every Monday until the pandemic is over? Monday has a bad enough rap as it is without adding nasal torture. Thank you for your attention to this issue.
My experience was't that bad! Thanks to the nurses! Highly recommend!
My experience wasn't that bad! Stem Express workers were very nice and made the testing quick and as pleasant as possible.
Super quick and efficient testing, very friendly staff!
Very professional and fast testing provided. Staff was kind and made me feel relaxed.
Quick, but not necessarily painless!. Ended up having nose bleeds in both nostrils
Very professional, clean, and friendly. Made the experience quick and easy.
Very nice friendly lady. Thank you.
I have not received my results!
Very professional and gentle.
Very professional and helpful.
Went really well. Fast service and very clean. It wasn't a bad experience at all thanks to the nurses.
Your technicians were both so pleasant and professional. It was a good experience for sure
Super friendly staff and way faster than anticipated. Thank you!
Efficient, fast and painfree! The healthcare worker talked me through the entire process, making sure I knew what I was signing up for. Extremely impressed by the experience. Thank you for helping give us peace of mind during this challenging time!
In and out process, and the person taking my swabs was joking with me and put me right at ease. Great job all around!
Very Friendly and welcoming, fast no wait time and most importantly painless and quick no discomfort at all
Easy and fast service!!
Very fast and efficient. Dry well done. Thank you.
Quick, efficient & painless! Thank you!
Very efficient and friendly
Web site not friendly at all.